Personal Information CollectedWhen you use our Services or make a purchase, you voluntarily share certain personal information with us such as your name, e-mail address, address, mobile number, and/or credit or debit card or bank account information and with your prior permission connect through social media networks such as Facebook. More Info
Tracking Technologies (Cookies, etc.)We use tracking technologies such as cookies and other similar technologies to measure usage and your online viewing and to provide information that will be of most interest to you. We may collect additional information from you if you access our Services through a mobile device, including a unique device identifier and specific location information if you have elected to share that information on your device More Info
Use and Sharing of InformationBy using our Services you agree that we may share your personal information and other information we collect with our marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. More Info
Your Choices and Opt-OutYou can change your information by contacting customer service at email@example.com or calling 1-800-552-0281 You can control how and when you want to receive promotional notifications from us. More Info
California ResidentsCalifornia residents, please click here for information on your rights under the California Consumer Protection Act.
Effective Date: December 31, 2019
1. INFORMATION WE COLLECT
Account Information. You can browse our Services without telling us who you are or revealing any personal information including but not limited to your name, email address, phone number, mobile telephone number, debit or credit card information or physical contact information about yourself. If you create an account or purchase any of our products or Services, you choose to give us your personal information and are not anonymous to us. When you create an account or use certain of our Services or otherwise engage with our Services, you may provide certain additional information such as username. You may also provide payment information such as credit or debit card information, name and billing address.
Information to Respond to Your Requests. You may give us your personal information so we can send you communications you request. Details of how you can opt-out of receiving any promotional communications from us are detailed in the section headed Choice and Opt-out.
Information You Post. Any information or content you post when participating with the Services, Social Networks, plug ins or other applications becomes public information, depending upon your privacy settings, and is subject to redistribution by Keranique and other third parties. There is no expectation of privacy when posting content or otherwise participating in interactive forums and we have no control over how those users may use the information you make public. Therefore, you should exercise caution and discretion when deciding to disclose your personal information in a submission or posting.
Mobile/Location Information. We may collect additional information from you if you access Services through a mobile device, for example your unique device identifier, device operating system, mobile carrier, location or GPS/geo-location, and billing information which we may collect when you opt in for us to do so. When you use our Services we may request your permission to collect your location information. Please be advised some features will not be available if you choose not to provide your location data to us. However the degree to which your location can be identified depends on the device you are using (e.g. laptop, smartphone, tablet) and how you are connected to the internet (e.g. via cable broadband connection, Wi-Fi, etc.). If you enable location services for our Services we may collect location data periodically as you use or leave open our Services. We may also use this data internally or in conjunction with our third party service providers to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., Apple, iOS, Google, Android, Windows, etc.) you may be able to control from within the settings on your wireless device or the Service(s) whether location data is collected.
Information About Others/Inviting Friends. From time to time you may choose to submit personal information about other people to invite them to share content on or use our Services. Inviting friends is always optional. Please be aware that when you use any send-to-a-friend functionality on the Services, your e-mail address may be included in the communication sent to your friend.
Information From Other Sources. The information we collect may be combined with information from outside records (e.g., demographic information, navigation information, additional contact information) that we have acquired in accordance with the law. We use this information to help us maintain the accuracy of the information we collect, to customize our communications so that we can inform you of products, services and offers that might be of interest and for internal business analysis or other business purposes.
2. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIESOur goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Services.
- Operationally Necessary. We may use tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality. We may also collect user names and password information from you when you log in, as well as computer and/or connection information.
- Functionality-Related. We may use tracking technologies to tell us, for example, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.
- Keep in mind that certain features of our Services are available only through the use of tracking technologies.
3. HOW WE USE AND SHARE YOUR INFORMATION
Analyze and Aggregate Information. We use aggregate information about our users and non-personal information to analyze the Services and user behavior and prepare aggregated reports which we share with third parties.
Communicate With You and Third Parties at Your Request. We use your information to contact you to maintain your account, to comply with your stated communication preferences and to provide other Services requested by you, as described at the time when we collect the information from you, or to contact you for other purposes authorized by law.
Offers and Promotional Messages. We may also use your email address or mobile phone number to send you updates and communications about our products and services or other messages, such as newsletters, text messages, changes to features of the Services, or special offers. You will be given the opportunity, in any promotional email or text message that we send to you to opt out of receiving such messages in the future. To see your choice and opt-out options, click here.
Sale or Transfer Of Business Or Assets. If Keranique or any of its brands or divisions is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, personal information of our users may be one of the assets sold or merged in connection with that transaction. Information about our users may also need to be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support or funding.
4. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION
Changing Your Account Information. Account holders can review and change personal information at any time by accessing their accounts on the Services. If for any reason you are concerned that the personal information you provided to us is not correct and you cannot change it by accessing your account contact us firstname.lastname@example.org. You should promptly update your account information if it changes or becomes inaccurate.
Closing your Account. If you have an account you may close that account at any time. Please email email@example.com or call 1-800-552-0281 for information on how to close your account. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Service, or take other actions permitted by law. Likewise if your account is terminated or suspended, we may maintain some information to prevent re-registration.
Assistance. If for any reason you are concerned that the personal information you provided to us is not correct contact us at firstname.lastname@example.org or call 1-800-552-0281. You should promptly update your personal information if it changes or becomes inaccurate.
5. CHOICE AND OPT OUT
Opting Out Of Promotional Messages. You may choose not to receive our promotional communications or you may opt out of our sharing information with third parties for marketing purposes by visiting here. You may also click the unsubscribe link in the footer of any e-mail or newsletter. You may also e-mail us at email@example.com. It may take up to 10 days for us to process an opt-out request. Just follow the unsubscribe instructions included in each email or click "STOP" on a mobile text. You may also contact our privacy administrator at firstname.lastname@example.org. You may also send mail making any such requests to the following address:
P.O. Box 1366
Hoboken, NJ 07030
Privacy Settings. Information that you disclose while participating in the Services may be public and subject to redistribution by us and any third-party that reviews your Social Network profile or information that you post. Please be aware that Keranique is not responsible for the uses or copies of your public postings on or through Services which are downloaded by third parties. To change your privacy settings please contact us.
Administrative Messages. You may not opt-out of administrative e-mails (for example e-mails about your transactions or policy changes) for your registered account.
Deactivation Or Deletion Of Your User Content/Account. You may request that we deactivate or delete your account by contacting us. You may also e-mail us at email@example.com. When you deactivate your account or ask that we delete your content on a Service we will retain logs and information about you along with an archival copy of your information, which is not accessible by you or third parties on the Service but which might be used by us for recordkeeping and internal purposes, including enforcing our Terms of Service and demographic, reporting and research purposes.
Timing And Third Parties. We will endeavor to comply with your requests as soon as reasonably possible but please note that changes requested of us may not be effective immediately. Unless required by law, we are not responsible for informing third parties with whom we have already shared your information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
6. IMPORTANT DISCLOSURES
Permission To Contact You. When you provide us with information in connection with a particular activity or otherwise sign up for our Services or provide your contact information, including an email address or telephone number in connection with that activity, product or Service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you in the future information about our Services using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving, in accordance with law.
Security. We implement security measures to protect against the loss, misuse and alteration of information under our control, including "Secure Socket Layers" or SSL to protect your data. SSL is encryption technology that helps safeguard your personally identifiable information against misuse by unauthorized individuals. However, despite our efforts, no system can completely guaranty that there will never be unauthorized access to your personal information, and your use of the Services indicates that you are willing to assume this risk.
Jurisdiction And Cross-Border Issues. We do not represent or warrant that any of our Services is appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, such as the United States, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services.
Children's Privacy. The Services are directed to a general audience and we restrict the use of our Services to individuals age 13 and above. We do not knowingly collect personal information from individuals under 13 years of age and if we obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that user's personal information from our systems. If you become aware that anyone under 13 has provided us with personal information, please contact us in accordance with the "Contacting Us" in Section 7 below
Your California Privacy Rights. California residents, please click here for information on your rights under the California Consumer Protection Act.
Your Nevada Privacy Rights. Nevada residents may request that their personal information not be sold to third parties by clicking here.
P.O. Box 1366
Hoboken, NJ 07030
Attn: Legal Dept.
THIRD PARTIES PROVIDERS OF ANALYTICS TOOLS
This is a list of third parties we have hired to provide us information, reports and analysis about the usage and browsing patterns of users of the Services:
To provide web site visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, at https://tools.google.com/dlpage/gaoptout/ to enable you to opt-out of Google’s programs.
Google Adwords: We use Google AdWords Remarketing to advertise Keranique across the Internet, in particular on the Google Display Network.
- AdWords remarketing will display ads to you based on what parts of the Keranique website you have viewed by placing a cookie on your web browser.
- This cookie does not in any way identify you or give access to your computer or mobile device.
- The cookie is used to indicate to other websites that “This person visited a particular page, so show them ads relating to that page.”
- Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
- If you do not wish to see ads from Keranique you can opt out in several ways:
EXAMPLES OF TRACKING TOOLS
Web Beacons/GIFS. Small graphic images or other web programming code called web beacons (also known as "1×1 GIFs"; or "clear GIFs";) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your device used to access Services from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.
HTML5. We use HTML5 in some of our applications, including in our mobile website for the iPhone or iPad. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser "cookies"; file and, like Flash cookies, can be used to track users across websites. To our knowledge there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.
e-tags/cache browers/web logs. Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identification in order to improve security, analyze trends and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identification from the mobile device that you used to access our Services and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.
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